Contact
One number, and the engineers on the other end of it.
No booking system, no call centre and no contact form that vanishes into an inbox nobody reads. Ring the office, or email — both reach Matt and Phil.
Phone — the quickest way
01483 235549Those are the hours on the Google business profile. Matt and Phil are engineers first, so the phone is often answered between jobs rather than at a desk — if it rings out, leave a message or email a photo of the appliance and the fault code, and you will get a call back.
Call nowEmail — best for quotes & landlords
info@guildford-plumbing.comAttach photographs and it saves a visit: the boiler's data badge, whatever the display is showing, the pressure gauge, the damp patch, or the bathroom as it stands today. For landlords, an address list in one email is easier than six phone calls.
Write an emailOnline
Facebook, Instagram and the Google listing
Messages sent through Facebook or Instagram reach the same people, though the phone is faster if water is actually coming through a ceiling. The Google listing is also where the reviews are.
Google listingHours
- Monday
- 7:30am – 6:00pm
- Tuesday
- 7:30am – 6:00pm
- Wednesday
- 7:30am – 6:00pm
- Thursday
- 7:30am – 6:00pm
- Friday
- 7:30am – 6:00pm
- Saturday
- Closed
- Sunday
- Closed
Those are the hours on the Google business profile. A booked service or landlord certificate is given a specific slot rather than a four-hour window, and urgent work — a burst, a flood, no hot water with a baby in the house — gets fitted into the week wherever it can be.
Where the firm works
Working area
Professional plumbing and heating across Guildford and Surrey — the firm's own description of its patch — worked out of Worplesdon on the north-west edge of the town.
The company
Guildford Plumbing and Heating Ltd · company no. 10765867, incorporated 11 May 2017 and active.
This is a working firm rather than a shop, so there is nothing to visit — ring or email and an engineer comes to the job. If you are near the edge of Surrey and not sure whether that is still in range, one phone call settles it.
Check it at Companies HouseIf you can smell gas
Ring the National Gas Emergency Service on 0800 111 999 first — not this firm and not any other engineer. Turn the gas off at the meter if you can safely reach it, open the windows, leave the electrics alone and get everyone out of the building. Ring here afterwards for the repair.
What you will be asked
What the symptom is and when it started, the make and model on the boiler's data badge, whether there is heating, hot water, both or neither, and whether anything has been worked on recently. For a bathroom or a cylinder: what is there now and what you want instead. Every job is quoted before it starts.
What to expect, start to finish